2008 Car Insurance Company Complaints

Here's a List of Insurance Company Complaints by Consumers

When shopping for insurance it's always important to know the both the financial and service strength of the insurance company. Recently there has been an uptick in auto insurance competition and some consumers are quick to chase the cheapest price without even considering whether they are getting the right coverage, or if the company that insures them will be there when they need them. Will your auto insurance company quickly resolve a claim, or even pay it? The following list is one of many tools to help you decide, beyond price, what companies are doing what they can to not only sell auto insurance in Massachusetts, but provide superior customer service as well.

The National Association of Insurance Commissioners provides a yearly report of complaints filed by consumers with the state insurance department- in this case the Massachusetts insurance department. In the following list are complaints filled by Massachusetts Auto Insurance consumers ONLY. The Companies in GREEN are companies Carroll Steele Insurance has partnered with to provide auto insurance for our Massachusetts clients. We have also provided for your review the last two years to see if companies are working on improving their customer service and which companies may be losing market share to more customer oriented insurance companies.